Terms of Use

Agreement to Terms

By accessing or using the nimble-finch website and learning platform, you agree to be bound by these Terms of Use. If you do not agree with any part of these terms, you must not use our services.

We reserve the right to modify these terms at any time. Changes become effective upon posting to this page. Your continued use after changes constitutes acceptance of the modified terms.

Service Description

nimble-finch provides online educational courses focused on data analytics, SQL, and related business intelligence topics. Our services include:

• Self-paced online courses with video instruction and written materials
• Practice exercises and assessments
• Completion certificates for finished courses
• Access to mentor review sessions where specified
• Platform tools for tracking learning progress

Account Registration and Access

To enrol in courses, you must create an account by providing accurate and complete information. You are responsible for:

• Maintaining the confidentiality of your login credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorised access
• Ensuring your account information remains current and accurate

You may not share your account with others or allow multiple people to access courses using a single account. Each learner requires their own enrolment.

Eligibility

You must be at least 18 years old to enrol in our courses. By using our services, you represent that you meet this age requirement and have the legal capacity to enter into these terms.

Enrolment and Payment

Course Fees

Course fees are displayed in British pounds and must be paid in full before accessing course materials. Prices are subject to change, but changes do not affect courses already purchased.

Payment Processing

Payments are processed through secure third-party processors. By providing payment information, you authorise us to charge the stated amount. You represent that you have the right to use the payment method provided.

Corporate Enrolments

Corporate workshop pricing applies per participant with a minimum of four participants. Custom arrangements must be confirmed via written agreement before delivery begins.

Refund Policy

We offer full refunds within 14 days of enrolment for any reason. To request a refund:

• Contact us at [email protected] within the 14-day period
• Provide your name, email address, and course name
• Refunds are processed within 7-10 business days to the original payment method

After 14 days, all payments are non-refundable. Access to course materials remains available for your lifetime regardless of refund policy.

Course Access and Availability

Upon successful enrolment, you receive lifetime access to purchased courses, including future updates to course content. However:

• We may discontinue specific courses with reasonable notice
• Technical issues may temporarily interrupt access
• We reserve the right to update or modify course content
• Access requires an active internet connection

We strive to maintain 99% platform uptime but do not guarantee uninterrupted access.

Intellectual Property Rights

Our Content

All course materials, including videos, text, exercises, assessments, and supporting materials, are protected by copyright and owned by nimble-finch or our licensors. Your enrolment grants you a limited, non-exclusive, non-transferable licence to:

• Access and view course materials for personal educational use
• Download materials explicitly marked as downloadable
• Create personal notes referencing course content

Prohibited Uses

You may not:

• Reproduce, distribute, or publicly display course materials
• Create derivative works from our content
• Share access credentials with others
• Record, screenshot, or copy course videos
• Use course materials for commercial purposes
• Remove copyright notices or attribution
• Reverse engineer any aspect of the platform

Your Content

When you submit exercise solutions, participate in discussions, or communicate with mentors, you grant us a licence to use that content for educational and service improvement purposes. We will not sell or publicly distribute your work without permission.

Acceptable Use Policy

When using our platform, you agree not to:

• Violate any applicable laws or regulations
• Infringe on intellectual property rights of others
• Transmit harmful code, viruses, or malicious software
• Attempt to gain unauthorised access to systems or accounts
• Interfere with or disrupt the platform's operation
• Harass, abuse, or harm other users or staff
• Use automated systems to access the platform
• Collect user information without consent

Educational Disclaimer

Our courses provide educational content only. We make no guarantees regarding:

• Career outcomes or job placement
• Salary increases or promotions
• Specific learning results or skill acquisition timelines
• Compatibility with employer requirements or job postings

Learning outcomes depend on individual effort, prior knowledge, and external factors beyond our control.

Certificates

Upon completing course requirements, you receive a certificate of completion. These certificates:

• Verify your completion of specified course hours and exercises
• Are not academic credentials or professional certifications
• Are not accredited by external educational or professional bodies
• May be shared on professional profiles at your discretion

Limitation of Liability

To the maximum extent permitted by law, nimble-finch shall not be liable for:

• Indirect, incidental, special, or consequential damages
• Loss of profits, data, or business opportunities
• Damages arising from inability to access the platform
• Errors or inaccuracies in course content
• Actions taken based on course information

Our total liability for any claim arising from these terms or your use of our services shall not exceed the amount you paid for the specific course giving rise to the claim.

Warranty Disclaimer

Our services are provided "as is" and "as available" without warranties of any kind, either express or implied. We disclaim all warranties, including but not limited to:

• Implied warranties of merchantability and fitness for a particular purpose
• Warranties that the platform will be error-free or uninterrupted
• Warranties regarding the accuracy or completeness of content
• Warranties that our services will meet your specific requirements

Indemnification

You agree to indemnify and hold harmless nimble-finch, its officers, employees, and contractors from any claims, damages, losses, or expenses (including legal fees) arising from:

• Your violation of these Terms of Use
• Your violation of any law or third-party rights
• Your use or misuse of our services
• Content you submit through the platform

Account Termination

We may suspend or terminate your account if you:

• Violate these Terms of Use
• Engage in fraudulent activity
• Abuse the platform or harm other users
• Fail to pay applicable fees

You may terminate your account at any time by contacting us, though payments already made are non-refundable after the 14-day period.

Dispute Resolution

These terms are governed by the laws of England and Wales. Any disputes arising from these terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Before initiating formal proceedings, we encourage you to contact us to attempt informal resolution of any concerns.

Third-Party Links and Services

Our platform may contain links to third-party websites or services. We are not responsible for the content, policies, or practices of external sites. Your use of third-party services is subject to their own terms and conditions.

Privacy and Data Protection

Our collection and use of personal information is governed by our Privacy Policy and GDPR Compliance page, which are incorporated into these terms by reference.

Severability

If any provision of these terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

Entire Agreement

These Terms of Use, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and nimble-finch regarding use of our services, superseding any prior agreements or understandings.

Contact Information

For questions about these Terms of Use, contact us at:

Email: [email protected]
Address: 42 Broadwick Street, London W1F 7AF, United Kingdom