We typically respond to enquiries within one business day
42 Broadwick Street
London W1F 7AF
United Kingdom
Please note this is an administrative office, not a teaching location
Monday to Friday: 9:00 – 17:30
Saturday: 10:00 – 14:00
Sunday: Closed
Bank holidays: Closed
After you contact us, we will respond with information relevant to your enquiry. For course selection questions, we can provide guidance based on your current experience and career objectives.
Technical support requests usually receive responses within 4-6 hours during business hours.
If you are uncertain which programme matches your current skill level and goals, describe your background and what you hope to achieve. We can recommend the most appropriate starting point.
For team training enquiries, include approximate team size, current capability levels, and any specific tools or technologies your organisation uses. This helps us prepare a relevant proposal.
Our courses work on Windows, macOS and Linux systems. Most exercises run in web browsers, though some modules require software installation. We provide detailed setup instructions upon enrolment.
We offer full refunds within 14 days of enrolment if you decide the course does not meet your needs. After this period, access remains lifetime but payments are non-refundable.
Our completion certificates include course details, completion date, and hours of instruction. While not accredited by external bodies, many learners successfully include them in professional profiles and resumes.
We revise course materials quarterly to reflect current industry practices and tool versions. Enrolled learners receive automatic access to updated content without additional charges.